USING LEND ENGINE?

PLEASE FOLLOW THESE 3 SIMPLE STEPS

1. RESERVE ONLINE BEFORE YOU COME

• Log in to https://restorerodneyeast.lend-engine.com/
• "Filter Items" for the dates you want (at the bottom of the item list on the left hand side menu).   This will only show items that are available for the dates you desire.
• Find the item(s) you want (you will need to enter a pick up date and time for the first item, other items in the same "basket" will have the same pick up and drop off date & time).
• Click RESERVE for your chosen dates

No reservation = no record = we can’t track items properly.

Forgot to add something? You can open your reservation and add items.

Got too many things? You can also remove items from your reservation.

2. CHECK OUT WHEN YOU PICK UP
At the storage facility:

• Easy method:  open you email and find the reservation reminder or confirmation, and click the "view this reservation" button,   click CHECK OUT for the items you are taking. 
• Alternate method : open https://restorerodneyeast.lend-engine.com/ on your phone, log in, Find your booking for today (menu->my account - > loans). Click CHECK OUT for the item(s) you’re taking

If you don’t check out, the system thinks the item is still on the shelf.

If you have problems checking out, it may be a single item blocking the check out of the large group of things (e.g. you should be able to unclick the item that is blocking) . This will usually only happen if something was reported as needing maintenance or someone forgot to check-in items. Email website@rre.org.nz for help.

3. CHECK IN WHEN YOU RETURN
Before you leave the storage facility:

• Easy method:   Open you email, find your loan information email, click "View this loan" button, check in the items you borrowed.
• Alternate method : open https://restorerodneyeast.lend-engine.com/ on your phone, log in, Find your loan  for today (menu->my account - > loans). Click CHECK IN for the item(s) you’re returning.

If an item has an issue, please click the maintenance needed and add a note for us. 

If you don’t check in, the system thinks the item is still out on loan, and won't allow others to use the equipment.

WHY IT MATTERS

✔ Helps everyone see what’s available

✔ Reduces lost / missing items

✔ Keeps our reports accurate
✔ Makes it easier to grow the library in the future

THANK YOU FOR HELPING THE LIBRARY RUN SMOOTHLY!